Terms of service
OVERVIEW
Welcome to Our Chapter. Throughout these Terms, “we,” “us,” and “our” refer to Our Chapter. Our Chapter operates this website and online store, including all related content, features, products, and services (collectively, the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
By accessing or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you may not access or use the Services.
These Terms include important provisions regarding limitation of liability, dispute resolution, and warranty disclaimers.
SECTION 1 – ELIGIBILITY & ACCOUNT RESPONSIBILITY
By using the Services, you represent that:
• You are at least the age of majority in your jurisdiction.
• Any information you provide is accurate and complete.
• You are legally capable of entering into a binding agreement.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
We reserve the right to suspend or terminate accounts at our sole discretion.
SECTION 2 – CUSTOM & MADE-TO-ORDER PRODUCTS
Many of our products are customized and made-to-order based on information, photos, or details you provide.
By placing an order, you represent and warrant that:
• You have the legal right to use any images, content, or materials submitted.
• The content does not infringe intellectual property, privacy, publicity, or other rights of third parties.
We are not responsible for errors resulting from inaccurate information provided by you.
Because personalized products are created specifically for you, orders may not be canceled, modified, or refunded once production has begun, except as outlined in our Refund Policy.
SECTION 3 – PRODUCT REPRESENTATION
We make reasonable efforts to display product descriptions and images accurately. However:
• Colors and appearance may vary depending on device screens.
• Slight variations may occur due to the handcrafted or personalized nature of items.
We do not guarantee that product appearance will be identical to digital previews.
We reserve the right to modify or discontinue products at any time without notice.
SECTION 4 – ORDER ACCEPTANCE
Your order constitutes an offer to purchase.
We reserve the right to refuse, limit, or cancel any order at our discretion, including suspected fraud, resale activity, or pricing errors.
An order is not accepted until payment has been successfully processed and confirmed.
SECTION 5 – PRICING & TAXES
All prices are subject to change without notice.
Unless otherwise stated, prices do not include:
• Taxes
• Customs duties
• Import fees
• Shipping costs
You are responsible for any customs duties or import taxes imposed by your country.
SECTION 6 – SHIPPING & RISK OF LOSS
All delivery times are estimates only and not guaranteed.
We are not liable for delays caused by:
• Carriers
• Customs authorities
• Force majeure events
• Incorrect shipping information provided by you
Title and risk of loss transfer to you upon delivery to the carrier.
SECTION 7 – INTELLECTUAL PROPERTY
All content on the Services, including designs, logos, images, text, and product layouts, are the exclusive property of Our Chapter and are protected by intellectual property laws.
You may not:
• Copy
• Reproduce
• Modify
• Distribute
• Commercially exploit
any content without our prior written consent.
Unauthorized use may result in legal action.
SECTION 8 – USER CONTENT & FEEDBACK
If you submit reviews, photos, or other content, you grant us a perpetual, worldwide, royalty-free license to use such content for marketing and promotional purposes.
You represent that you own or have permission to use all submitted materials.
We reserve the right to remove content at our discretion.
SECTION 9 – DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
All Services and products are provided “AS IS” and “AS AVAILABLE.”
We disclaim all implied warranties, including merchantability and fitness for a particular purpose.
We do not guarantee uninterrupted or error-free operation of the Services.
Some jurisdictions do not allow certain warranty exclusions, so portions of this disclaimer may not apply to you.
SECTION 10 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW:
Our Chapter shall not be liable for:
• Indirect damages
• Consequential damages
• Lost profits
• Emotional distress
• Loss of data
Our total liability for any claim shall not exceed the amount paid for the product in question.
SECTION 11 – CHARGEBACKS & FRAUD
We reserve the right to dispute fraudulent chargebacks.
By placing an order, you agree not to initiate a chargeback without first contacting us to resolve the issue.
Fraudulent disputes may result in permanent account restrictions and legal action.
SECTION 12 – INDEMNIFICATION
You agree to indemnify and hold harmless Our Chapter and Shopify from any claims arising from:
• Your breach of these Terms
• Your violation of law
• Your submitted content
SECTION 13 – GOVERNING LAW
These Terms shall be governed by the laws of:
[Insert Country/State – IMPORTANT: Choose where your business is legally registered.]
You consent to exclusive jurisdiction in the courts of that jurisdiction.
SECTION 14 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 15 – CONTACT INFORMATION
Our Chapter
ourlittlelove@use.startmail.com
Victor Esteban Guerra
Avenida Independencia 240, SALTA, A4400, ARGENTINA